In order to return a product, and to get refunded, a customer has to ensure that he/she return the product to the direct seller from whom he/she purchased it. Customers can get a refund from the respective direct seller. The following conditions are applicable to the customer to get a refund.
The customer must submit the original customer receipt along with the product that is to be returned.
The customer should return the product within a period of 30 days from the date of purchase.
The customer must not have consumed more than 30% of the product that is to be returned.
Handling charges of Rs. 100/- per unit of product and GST shall be deducted except in the case of a manufacturing defect.
The customer must send an e-Mail to the direct seller marking a CC to firstname.lastname@example.org stating that he/she will not claim for any product returns in the future if he/she purchases IndusViva's products again
This tool does not provide medical advice It is intended for informational purposes only. It is not a substitute for professional medical advice, diagnosis or treatment. Never ignore professional medical advice in seeking treatment because of something you have read on this Website. If you think you may have a medical emergency, immediately call your doctor. Our products are purely natural wellness supplements and not intended for any diagnostic purpose or medicinal use. Our products are purely Ayurvedic wellness supplements and not replacement for clinical or surgical procedures.